Last Revised: April 7th 2025

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Welcome to the official online store for MAMLUK and KHANJR By MAMLUK.

 

By accessing or using this website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, you may not use this website.

 

1. Use of the Website

 

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this site. By using this site, you represent and warrant that you meet these requirements.

 

1.2 Account Registration

Some features of the site may require account creation. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

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1.3 Prohibited Conduct

You may not:

• Use the site for any unlawful purpose.

• Interfere with or disrupt the site’s security or functionality.

• Attempt to access restricted areas of the site.

• Use our intellectual property in any unauthorized way.

 

2. Product Information

 

2.1 Accuracy

We strive for precision in all product descriptions, pricing, and imagery. However, we do not guarantee that all content on the site is error-free, complete, or current. Minor deviations in color, fit, or material may occur.

 

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time, without notice.

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2.3 Pricing

Prices are listed in AED (United Arab Emirates Dirhams) and are subject to change without notice. Prices do not include any applicable taxes, duties, or international tariffs.

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2.4 Custom Products & Third-Party Trademarks

Select KHANJR items feature customizations applied to lawfully sourced, third-party branded products (such as sneakers). These pieces are independently customized and are not affiliated with, endorsed by, or produced in partnership with the original manufacturers (including but not limited to Nike, Converse, or others).

All original trademarks and brand identifiers remain the property of their respective owners.

 

By purchasing these items, you understand and agree that:

 

• You are acquiring a customized product, not a collaboration or co-branded item.

• The product’s original warranty, structure, or performance may be altered by the customization.

• All questions, feedback, or liability regarding the modifications rest solely with KHANJR By MAMLUK, not the original brand.

 

3. Orders

 

3.1 Order Acceptance

All orders are subject to our acceptance. We may refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock issues.

 

3.2 Payment

We accept secure payment through authorized third-party processors. You represent that any payment information you provide is true and complete.

 

3.3 Order Modifications & Cancellations

Orders cannot be modified or canceled once placed. Please review your order carefully before confirming.

 

4. Shipping & Delivery

Shipping policies, estimated timelines, and delivery options are detailed in our Shipping Policy. Please review that document prior to placing an order.

 

5. Returns & Exchanges

We maintain a separate Returns & Exchanges Policy, which outlines eligibility, timeframes, and processes. All return requests are subject to the terms set forth in that policy.

 

6. Intellectual Property

All content on this site—including but not limited to logos, product designs, images, graphics, and text—is the exclusive property of MAMLUK and is protected by intellectual property laws.

 

You may not reproduce, distribute, or exploit any content for commercial purposes without our express written consent.

 

7. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

 

8. Disclaimers & Limitation of Liability

This site is provided “as is” and “as available” without any warranties of any kind, express or implied. We disclaim all liability for:

• Inaccuracies or errors on the site.

• Interruptions or delays in service.

• Unauthorized access to or use of your personal data.

 

To the fullest extent permitted by law, MAMLUK shall not be liable for any indirect, incidental, or consequential damages.

 

9. Indemnification

You agree to defend, indemnify, and hold harmless MAMLUK, its affiliates, and its partners from any claims, damages, losses, or liabilities arising from your use of this site or your breach of these Terms.

 

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates, with jurisdiction in the courts of Abu Dhabi. All disputes shall be resolved exclusively in these courts.

 

11. Modifications to Terms

We reserve the right to update or revise these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site constitutes your acceptance of the modified Terms.

 

12. Contact

For any questions or concerns regarding these Terms, please contact us at: info@mamluk.ae

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